Sep 12, 2019 i have a wd my passport ultra 1tb portable drive for storing movies, photos, and important personal files. Dec 05, 2017 i have a problem with a family members western digital my passport drives. If you want to use the drive with a windows computer, see reformatting the drive and troubleshooting. In shooting another video for call that geek, i found that my wd passport not recognized in the system. Tutorial to troubleshoot wd my passport for mac not showing up on macfinder disk utility, my passport for mac not working issue without. Operating system compatibility your my passport drive and the wd drive utilities and wd security software are. I tried pressing both buttons for 10s, nothing happens when it is off, i tried pressing both buttons, it boots, and then blinks 1 long time, 3 short times. There are six series of the my passport drives, three for pc and three for mac. How to fix my mac not recognizing my wd external hard drive quora.
Was there an unusual behaviour of the disk say an unpleasant clicking noise. Fix and repair wd my passport ultra not detectedshowing up. Sometimes, hard drives cannot be automatically mounted in disk utility, even though mac has detected the hard drive. The application can also be unpinned, which causes the application to open in a window.
Also, check the cable of drive and usb port of the mac. When you plug your wd external hard drive to macos, does it show in finder. I loaded all my music onto my mac then reformatted the passport into mac os extended and it works perfectly. Windows computer, see reformatting the drive and troubleshooting. To get started, choose the western digital brand youd like help with. Connect the hard drive to another computer and then check it is responding or not. Western digital is an american computer hard disk drive manufacturer and data storage company based in san jose, ca. Oct 15, 2015 problems with wd passport mac wd external drives. Connect mobile device to the my passport wireless wifi network. Jul 17, 2012 i have a 2tb wd my passport for mac and it is not showing up on my mac book pro, running mac os high sierra ver 10. My passport essential, wdbbepxxxx, wdbkxhxxxx my passport slim wdbgmtxxxx my passport ultra metal edition wdbezwxxxx, wdbtyhxxxx my passport ultra wdbmwvxxxx my passport edge wdbk6zxxxx my passport for mac wdbluzxxxx, wdbgchxxxx. Wd my passport troubleshooting mac format wd hard drive. I solved the problem after a few hours research yesterday.
My passport ultra driver problem microsoft community. About your wd drive my passport for mac user manual 2. The passport was formatted in exfat and the sonos couldnt read it. Wd my passport ultra 1tb setup and troubleshooting guide.
Wd my passport external hard drive data recovery for mac as long as lost files on your wd my passport drive havent been overwritten by new data and you drive can still be recognized as a drive by your mac, youre likely to restore all lost data with the help of a wd my passport data recovery program such as recoverit is for mac. Problems with wd passport mac external drives for mac. Is there a possible way that can help me to repair the. Nov 12, 2017 had a look in the manual what it meant, device has a problem contact wd support. The my passport for mac drive is trusted, portable storage that perfectly complements your onthego lifestyle. How to format wd my passport for mac and pc easeus.
Wd my passport ultra 1tb not recognized issue when youre computer does not recognize the wd my passport ultra 1tb setup, follow the various solutions provided below. Jan 14, 2019 purchased a wd passport ultra for mac in august, 2019, installed the associated wd drive utilities on my almost new macbook air, then spent two weeks trying to get it to work. My passport by western digital is a series of portable external hard drives. Compatible with usbc and usba, the my passport for mac drive comes equipped to connect with todays latest technology. Mount wd my passport for mac in disk utility manually.
Before you get the answer, you must figure out what kind of file system can work well on both the macos and the windows system. When i plug my wd passport ultra 4tb external hard drive wdbbkd0040bbk0a with 2tb of family photos into my macbook pro it has fast flashing. My passport for mac user manual unlocking the drive with the wd drive unlock utility whenever you connect your passwordprotected drive to a computer that does not have the wd security or wd drive utilities software installed, you can use the wd drive unlock utility to unlock the drive there. Purchased a wd passport ultra for mac in august, 2019, installed the associated wd drive utilities on my almost new macbook air, then spent two weeks trying to get it to work. Wd my passport troubleshooting mac, you can contact our technical experts to resolve them. Should you encounter any problem, please give us an opportunity to address it before. He gets a message titled time machine couldnt complete the backup to. The western digital drive i bought is windows ntfs formatted and not mac friendly so the first thing i did was try to simply format it. My passport portable hard drive, with the wd backup, wd security and wd drive utilities software usb 3. As shown in figure 2, the my passport ultra for mac drive has. Well show you how to get your mac to showing up an external storage. I tried connecting it to my mac, cant even see the drive.
Youll find below the ten quick steps, using words and pictures. To download software on the mac computer, go to the software for mac field, and click wd drive utilities for mac download. The wd hard drive failed to show up on my pc and i couldnt access saved data either. Is the problem is my passport is not showing up on desktop or finder. Recover files from my passport external hard drive. In the last month it has stopped showing up on the desk top when plugged in and. This short video should show how i fixed the beeping problem of my wd my passport ultra. How to fix wd my passport for mac hard drive not mounting. I have a wd my passport ultra that ive been running for about four months just fine. Tutorial to troubleshoot wd my passport for mac not showing up on macfinderdisk utility, my passport for mac not working issue without.
Western digital my passport user manual pdf download manualslib. Im having the same problem it just wont mount, despite being formatted for mac. In this situation, you can manually mount the hard drive. I hope they fix this because the drive 4tb my passport, just. When wd my passport wont on mac mount, you can recover data from. Western digital my passport usb drive time machine problems. Macbook external hard drive not recognized how to reformat. From the app, go to the my passport wireless settings. Even still your mac should be able to access the drive. Hard drive is not showing up on my computer western. Apr 16, 2020 can i use wd hard drive on mac and pc. Locate the icon assigned to western digital my passport drive and rightclick the connected drive icon and click format in the popup menu. Mar 08, 2018 in shooting another video for call that geek, i found that my wd passport not recognized in the system. This morning, wd my passport suddenly became inaccessible, couldnt be detected by my computer.
Aug 20, 2018 connect the hard drive to the mac properly. My passport for mac not showing up on mac, macbook pro. My computer windows 8 and now 10 stopped recognising it yesterday. Verifying partition map for wd my passport 070a mediachecking. Sep 06, 2016 this short video should show how i fixed the beeping problem of my wd my passport ultra.
Reformatting the hard drive should fix the problem however to erase such. Select the file system from the dropdown list, which is available in the format expansion and choose either exfat or fat32. They are regularly swapped and used for time machine backups, but they are unreliable. With a new, stylish design that fits in the palm of your hand, theres space to store, organize, and share all the photos. Western digital my passport user manual pdf download. So its possible that youll see the wd my passport for mac drive not mounting in disk utility. Wow this amazingly helped me to re connect my wd 3tb mybook, which wasnt showing up in the mac.
Western digital offers an expansive portfolio of technologies, storage devices, systems and solutions for businesses and consumers alike. The hdd is around 6 months old and the problem occurred from one day to the other. Problem with my external wd 1tb my passport hard disk. Did it mounted successfully last time you plugged into the mac. How to fix my mac not recognizing my wd external hard drive. There is a video after that you can watch as extra help. Our datacentric solutions are comprised of the western digital, gtechnology, sandisk, upthere and wd brands.
Security and wd backup, can be installed from your my passport drive. I found that the wd drive utilities software was improperly ejecting the disk evertime time machine tried to do a backup. Sonos and i tunes using my passport sonos community. Disclaimer western digital is an independent technical service provider for several brands of gadgets, and not, in any way, associated with the manufacturer of devices mentioned on the site. If your product is not listed above, please visit the product page. It isnt seen in explorer, but is there in device manager with a needs troubleshooting icon. Whether you need to know how to format wd my passport for your mac. Wd passport ultra cant mount on mac, flashing lights, but can be.
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